Initiate a refund
Select the Order to open Sandbox Tools
Simulate refund success or failure
Sandbox tools in the details view of an order
Initiate a payout via API
Select the payout to open Sandbox Tools
Simulate payout success and failure
Sandbox tools in the details view of a customer payout
refund
, payout
, fee
, userPayout
, followed by your unique identifier.Test Case | Description | Expected Outcome |
---|---|---|
€1 refund initiated via API | Automatically instructed from your back end to Ivy | Refund processed successfully and webhooks received |
Partial refund (€0.50) initiated via API | Automatically instructed from your back end to Ivy | Partial refund processed and status of ‘partially refunded’ |
€1 refund initiated via dashboard | Manually execute a refund from the Ivy Dashboard | Refund processed and status updated to ‘refunded’ |
€0.50 Customer Payout | Automatically instructed from your back end to Ivy | Payout processed successfully and webhooks received |
€1 Automatically sent in daily settlement payout | Test the receipt of settlement payouts to your own account | Settlement payout received and reconciled in your system |
€5 failed payout via API | Make this fail due to insufficient funds | Payout fails with appropriate error handling and webhooks |