Financial Services
Withdrawals
Best practices on integrating Ivy withdrawals into your financial service or crypto app.
UX Best Practice
Pre-populated bank
Display your customer’s last used bank by default, making it easy for them to withdraw funds.- Suggested implementation:
- Display the bank name, bank logo, and last 4 digits of the account number for easy recognition
- Provide a clear “Change” option for users to select a different withdrawal destination
Bank account selection
If a user chooses to change their bank, provide a list of their saved accounts.- Suggested implementation:
- Show all previously used bank accounts
- Display bank logos, names, and last 4 digits of account numbers for quick recognition
Success screen
Confirm the withdrawal has been initiated and set proper expectations about timing.- Suggested implementation:
- Clear success indicator (checkmark)
- Confirmation message: “Your funds are on their way”
- Timing expectation: “This usually takes just a few minutes, but can take up to 1 business day”
Withdrawal rollout strategy
We recommend launching closed-loop payouts simultaneously with deposits. With this approach, users can easily withdraw funds to the same bank accounts they’ve used for deposits.Translations
Success screen
| Language | Title | Subtitle | |
|---|---|---|---|
| English | Your funds are on their way | This usually takes just a few minutes, but can take up to one business day. | |
| Deutsch | Ihre Zahlung ist unterwegs | Dies dauert in der Regel nur wenige Minuten, kann aber bis zu einem Werktag in Anspruch nehmen. | |
| Nederlands | Uw geld is onderweg | Dit duurt meestal enkele minuten, maar kan tot één werkdag duren. | |
| Français | Vos fonds sont en route | Cela prend généralement quelques minutes, mais peut prendre jusqu’à un jour ouvrable. | |
| Español | Su dinero está en camino | Normalmente toma unos minutos, pero puede tardar hasta un día hábil. | |
| Polski | Twoje środki są w drodze | Zazwyczaj trwa to kilka minut, ale może potrwać do jednego dnia roboczego. | |
| Italiano | I tuoi fondi sono in arrivo | Di solito richiede pochi minuti, ma può richiedere fino a un giorno lavorativo. | |
| Português | Seu dinheiro está a caminho | Normalmente leva alguns minutos, mas pode levar até um dia útil. | |
| Slovenčina | Vaše prostriedky sú na ceste | Zvyčajne to trvá niekoľko minút, ale môže trvať až jeden pracovný deň. | |
| Svenska | Dina pengar är på väg | Detta tar vanligtvis några minuter, men kan ta upp till en arbetsdag. |