Payouts
Send money anywhere — customers, partners, suppliers, or external accounts.
Payouts are the most flexible way to send money from your Ivy account to anyone — customers, partners, suppliers, or any external account.
Common use cases include:
- Trading: Instantly pay your supplier after a successful trade or delivery
- Marketplaces: Payout to sellers, drivers, or freelancers
- Finance: Move funds between treasury accounts or pay out interest/dividends
- Consumer: Customer withdrawals, refunds, or loyalty rewards
- Payroll: Pay out salaries, wages, or commissions
Payouts currently support fiat currencies. Stablecoin and virtual account payouts are coming soon.
How Payouts Work
Choose payout type
- Closed-loop: Pay a customer who has previously paid in via Ivy (reference their order)
- Open-loop: Pay any external account using their bank details (IBAN, sort code, etc.)
Create a payout
Use the API to specify the amount, currency, and destination (orderId or financial address).
Track status
Monitor payout status in the Dashboard or via webhooks. Funds usually arrive instantly, but can take up to 2 business days depending on the bank.
See API Reference for full details
Customer payouts allow merchants to transfer funds directly to customers. This can be done using the customer’s financial address or referencing a previous order. The payouts can currently be initiated only through the API.
API Reference
To create a payout from a merchant account, use the endpoint. This endpoint lets you specify the payout- amount
, currency
, and destination
.
The destination can be a previous orderId
for closed-loop payouts or a financialAddress
for open-loop payouts. Set the orderId
field in the destination
object to send a closed-loop payout, i.e. a payout to a customer who has previously paid in money using Ivy Instant Bank Payments.
Statuses
Status | Description |
---|---|
paid | The money has successfully arrived in the customer’s bank account. |
failed | The money has not arrived in the customer’s bank account within 6 days and will not arrive anymore. |
canceled | The payout flow has not been completed and the session expired. |
Listing and Retrieving a Payout
Dashboard
You can view all payouts in the Dashboard. To access your payouts:
- Log in to the Ivy Dashboard.
- Navigate to the Payouts section to see a table of all payouts.
API
To list all payouts:
To retrieve a specific payout: