Best practices

Pre-populated bank

Display your customer’s last used bank by default, making it easy for them to withdraw funds.

  • Suggested implementation:

    • Display the bank name, bank logo, and last 4 digits of the account number for easy recognition

    • Provide a clear “Change” option for users to select a different withdrawal destination

Bank account selection

If a user chooses to change their bank, provide a list of their saved accounts.

  • Suggested implementation:

    • Show all previously used bank accounts

    • Display bank logos, names, and last 4 digits of account numbers for quick recognition

Success screen

Confirm the withdrawal has been initiated and set proper expectations about timing.

  • Suggested implementation:

    • Clear success indicator (checkmark)

    • Confirmation message: “Your funds are on their way”

    • Timing expectation: “This usually takes just a few minutes, but can take up to 1 business day”

Withdrawal rollout strategy

We recommend launching closed-loop payouts simultaneously with deposits. With this approach, users can easily withdraw funds to the same bank accounts they’ve used for deposits.

Translations

Success screen

LanguageTitleSubtitle
EnglishYour funds are on their wayThis usually takes just a few minutes, but can take up to one business day.
DeutschIhre Zahlung ist unterwegsDies dauert in der Regel nur wenige Minuten, kann aber bis zu einem Werktag in Anspruch nehmen.
NederlandsUw geld is onderwegDit duurt meestal enkele minuten, maar kan tot één werkdag duren.
FrançaisVos fonds sont en routeCela prend généralement quelques minutes, mais peut prendre jusqu’à un jour ouvrable.
EspañolSu dinero está en caminoNormalmente toma unos minutos, pero puede tardar hasta un día hábil.
PolskiTwoje środki są w drodzeZazwyczaj trwa to kilka minut, ale może potrwać do jednego dnia roboczego.
ItalianoI tuoi fondi sono in arrivoDi solito richiede pochi minuti, ma può richiedere fino a un giorno lavorativo.
PortuguêsSeu dinheiro está a caminhoNormalmente leva alguns minutos, mas pode levar até um dia útil.
SlovenčinaVaše prostriedky sú na cesteZvyčajne to trvá niekoľko minút, ale môže trvať až jeden pracovný deň.
SvenskaDina pengar är på vägDetta tar vanligtvis några minuter, men kan ta upp till en arbetsdag.